> How will I gain access to the tools?
After contracting a plan, you will have access to the members’ panel. In this panel, there is a tab with all the tools, in which of them there is a tutorial of how to use it. For some tools, you will receive a user and password for direct access, for others via cookie where you will need to install an extension and some through the Firefox Portable browser.
> What is important to know before the purchase?
The access is shared with other buyers, that allows us to sell the tools for a low price (if you had to buy it individually you would spend thousands of dollars). Some tools may stay inoperative for a few days, and when that happens we try to re-establish it as soon as possible, that is explicit in our advertisement, so we ask you to have patience. Nevertheless, you can also resort to other tools if that happens, since the pack contains a variety of them, some will have the same features as others. You cannot sell, rent or share our accounts, tools, browsers or services to third parties; we monitor our tools in a strict way. If find you guilty, we will ban your account permanently right away. Our shared access is destined to small companies and/or professionals who do not use the tools as much, if we identify an excessive usage, we can block your account at any time. After the deadline is announced, you will lose assistance, updates of the tools, and will need to make another purchase. If you wish exclusive access to the tools, we recommend their direct purchase, since the purpose of this advertisement is to sell the collective and shared usage, where the low prices are the best advantage; however, it does contain negatives, which may be the temporary non-functioning of some tools. You can always count on our support to clarify any questions.
> How to request help if something does not work?
If you need support because of bad functioning of a tool, click on the “request update” button located below every tool’s tab. If the support you need is related to your account or complex topics, you will need to contact our email [email protected]
or our Chat online.
> Is there a usage limit?
In the access pages, we mention a number of maximum consultations you can make per day. Our shared access is destined to small companies and/or professionals who do not use the tools as much, if we identify an excessive usage, we can block your account at any time. (Ahrefs contains the limit of 20 searches per day). For more information about the usage limit of other tools, please contact us.
> Can I share my account?
You cannot sell, rent or share our accounts, tools, browsers or services to third parties; we monitor our tools in a strict way. If find you guilty, we will ban your account permanently right away.
> Do you provide tutorials of usage?
Yes, we provide you a vídeo tutorial and a complete usage guide.
> I have another question, how to solve it?
Do not hesitate to contact us in case you have any other questions. Send an e-mail to: [email protected]
or contact us via chat.